PQ App Login Issues
The most common login issues & troubleshooting steps.
If you can’t log in to the PQ App, review the common issues below and follow the troubleshooting steps to regain access.
Incorrect email address
- To log in, you need to use the same email address that you signed up with
- If you're unsure which email address you used, it will be the one where you received your welcome email
Incorrect password
- First, verify that you are using the email address that you signed up with
- Enter the registered email address & select Continue
- From the Sign In screen, select the Forgot Password link
- Finally, check your inbox for instructions to reset your password
Email address is showing not registered
- If you've verified that you're using the email address that you signed up with, but cannot receive a password reset link, it's possible the issue is within our system
- Please contact our Support Team with a screenshot of the error & your registration details, and we'll check our records to confirm
PQ Coaching Grant participants, if approved, will not be able to log in until they are added to a Pod.
In many cases, extra spaces before or after your username or password can prevent you from logging in to the PQ App. Make sure there are no additional spaces before or after either entry.
If you are unable to log in after troubleshooting, please contact our Support Team with a screenshot of the error and your registration details.