I can't log in to the Positive Intelligence app

There are 4 possible reasons that you might be unable to log in to the Positive Intelligence app.

Incorrect email address

To log in, you need to use the same email address that you signed up with. If you're unsure which email used, it will be the one where you received your welcome email.

Incorrect password

First, verify that you are using the email address that you signed up with. Then, from the video sessions archive, click the Forgot Password link. 
Finally, check your inbox for instructions to reset your password. 

Email not registered

If you've verified that you're using the email address that you signed up with, but cannot receive a password reset link, it's possible that the issue lies with our system.

Please contact us with your registration details and we'll immediately check our records to confirm.

If you continue to have issues after completing these steps, contact our Support Team for assistance.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.