Contact support by beacon
- Click on the beacon, which is the yellow icon in the lower right-hand corner of any article on this site.
- Select the type of support you need from the drop-down menu.
- From there, fill out the form questions.
- Be sure to use your registered email address.
A PQ team member will reach out within 24 hours.
Contact support by email
Email us at support@positiveintelligence.com, being sure to include:
- Your registered email address
- A clear description of the issue
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PQ app, program or feature involved
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Relevant screenshots or error messages
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What device you use
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PQ App version, if the issue is in-app
A member of our PQ team will respond to you within 24 hours.
Using your registered email address helps us locate your account and respond more efficiently.